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How to publish
a request?

1. Publish your request

State what you need to move
Specify collection and delivery places
Delivery timetable: the more flexible the more you save
List your delivery for free

2. Get free quotes

Your delivery request is displayed to all our transport providers
You get online free quotes from the interested transport providers
Need more information? Ask a question to the transport providers

3. Compare, choose, save!

Compare the delivery quotes you received
Take a look at the transport provider’s profile and at the feedbacks he got
Book your favorite delivery

Are you a transport provider?

Why use Spedingo.com?

Fast

List your delivery request for free in less than 60 seconds.

Free quotes

Get online free delivery quotes.

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Save up to 70% with transport providers driving “along your route”.

FAQ

How, when and why Spedingo works

How does Spedingo work?
- List your delivery request, get free online no-obligation quotes from hundreds of transport providers and save up to 70%.
Why does Spedingo work?
- Because you get free quotes from hundreds transport providers running almost empty. Since most of them have already delivered some goods and are getting back with empty space on their vehicle, they are keen to carry your items for a few money.
When does Spedingo work?
- Spedingo works very well for shipments involving large or heavy items like furniture, motorbikes, cars, large parcels, palletized items and so on. Moving such items would be otherwise quite expensive through the traditional shipping services available on the market.
Can I trust the transport providers found on Spedingo?
- Spedingo is reserved for professional transport providers or companies engaged in similar activities (e.g. shipping brokers) who are asked to provide us information and documentation proving their lawfulness. Once such documentation has been received and verified by our Staff, the transport provider is labeled on the website as “Verified Company”.

How to get delivery quotes

Can I get a delivery quote without listing a request on your website?
- No, Spedingo allows you to save money exactly because it makes your delivery request available and visible to hundreds transport providers, which will compete among each other to send you the best quote ever.
How will I receive the delivery quotes?
- You will be email notified every time you will get a quote on Spedingo.
How many quotes I will get?
- Our users receive on average at least 3 quotes within a few hours. However, we suggest you to wait up to 24 hours to get additional quotes from interested transport providers.
I haven't received any quote, what should I do?
- If after 24 hours of publication of your questions still have not received quotes, be sure that the request is actually published (Status: Active). You can also try to find carriers who have already carried out transport on your route and invite them to get a quote, using the specific function that you find in the carrier card.

How to evaluate a quote

Who are the transport providers sending quotes on Spedingo?
- They are professional transport providers, who operate on Spedingo using a nickname, exactly how it happens in other marketplaces like eBay. Spedingo is reserved for professional transport providers or companies engaged in similar activities (e.g. shipping brokers) who are asked to provide us information and documentation proving their lawfulness. Once such documentation has been received and verified by our Staff, the transport provider is labeled on the website as “Verified Company”.
I have received several quotes, one of which is far below the others. How is it possible?
- The ability of transport providers to send cheap quotes depends on their possibility to gather and combine different loads. If a transport provider is driving exactly along yours route it is very likely you will receive a very competitive quote.
I received a very cheap quote from a transport provider with few or no feedbacks. Should I trust him?
- Transport providers with few or no feedbacks tend to send very cheap quotes exactly because they want to start up their activity on Spedingo. If you want to evaluate their reliability, we suggest you to check within their Spedingo’s profile if they are marked as “Verified Transport Providers”.
I received an unattractive quote, what should I do?
- We recommend you to reject it using the corresponding button. This way you will help other carriers on the site to send you offers that are more in line with your expectations.
I need further information on a quote, how can I talk to the transport provider?
- You can contact the transport provider through the section “questions & answers” available in the quote’s detail page. This way your written conversation with the transport provider will be also visible to other transport providers, which, in turn, will be able to provide you with their quote.

Book a delivery

How long does it have to take before booking a delivery?
- We suggest you to book a delivery as soon as possible in order to commit the transport provider and, at least, a few days before the expected date of collection.
What does “booking a delivery” mean?
- Booking a delivery means asking a transport provider to reserve space for your load on his truck and asking him to contact you back in order to arrange the delivery.
How to pay a delivery?
- When booking the delivery you will be required to pay a small downpayment (at most 12% of the whole quote), while the remaining balance will be paid directly to the transport provider before collection, after delivery or in any other way formerly agreed with the transport provider.
Is the booking of a delivery binding?
- No. If you decide to withdraw your reservation you will simply not be required to pay the remaining balance.
Why the booking of a delivery require a downpayment?
- The downpayment represents a guarantee to the transport provider of the fact that you are truly interested in the quote you are booking.
Is the downpayment safe?
- Yes, because we do not immediately forward the downpayment to the transport provider until the delivery is completed. Furthermore, the payment is powered by PayPal: this way you can be sure that your credit card details are not disclosed neither to the transport provider nor to Spedingo’s staff.

Execution or withdrawal of a delivery

I just booked a delivery. How long it will take to get contacted by the transport provider?
- It depends on the timetable of your delivery. Urgent deliveries see the transport provider getting in touch with the client almost immediately, while for deliveries to be done at a later stage you can expect the transport provider getting in touch with you just a few days before collection. In any case you will be provided with full contact details of the transport provider after the quote reservation, so contact him if you need an update.
Who assures me that the feedback is truthful?
- The feedback released on Spedingo cannot be driven by the carriers: to release a feedback you have to be registered, you have to enter a transportation request and pay through the site a reservation deposit.
What happens if the transport provider cancel the delivery?
- If the carrier cancels the transport, and therefore decides to rescind it, or fails to comply, you will get a refund of the deposit directly to your credit card and within 5-7 working days. Depending on your bank, it may take up to 14 days for the refund to appear in your account.
What happens if the customer cancels the transoport?
- As per Terms and Conditions (Section 15.1) If the customer wishes to cancel the contract by cancelling the transport and the carrier is instead available to complete it, in that case there is no refund of the deposit.

Feedback and invoicing

How to release a feedback for a completed delivery?
- Just log-in to the website, enter your personal area, select the completed delivery and click on “release feedbacks”.
What about invoicing?
- The transport provider who carried out the delivery is the counterparty in charge of the invoicing process. He is required to issue the invoice for the entire amount of the quote, that means downpayment plus remaining balance.

How to publish a request?

1. Publish your request

2. Get free quotes

3. Compare, choose, save!

Why use Spedingo.com?

Fast

Free quotes

Save up to

FAQ

How, when and why Spedingo works

How does Spedingo work?

Why does Spedingo work?

When does Spedingo work?

Can I trust the transport providers found on Spedingo?

How to get delivery quotes

Can I get a delivery quote without listing a request on your website?

How will I receive the delivery quotes?

How many quotes I will get?

I haven't received any quote, what should I do?

How to evaluate a quote

Who are the transport providers sending quotes on Spedingo?

I have received several quotes, one of which is far below the others. How is it possible?

I received a very cheap quote from a transport provider with few or no feedbacks. Should I trust him?

I received an unattractive quote, what should I do?

I need further information on a quote, how can I talk to the transport provider?

Book a delivery

How long does it have to take before booking a delivery?

What does “booking a delivery” mean?

How to pay a delivery?

Is the booking of a delivery binding?

Why the booking of a delivery require a downpayment?

Is the downpayment safe?

Execution or withdrawal of a delivery

I just booked a delivery. How long it will take to get contacted by the transport provider?

Who assures me that the feedback is truthful?

What happens if the transport provider cancel the delivery?

What happens if the customer cancels the transoport?

Feedback and invoicing

How to release a feedback for a completed delivery?

What about invoicing?

How to publish
a request?