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When booking the delivery you are requested to pay a small deposit in advance, while the remaining balance will be paid directly to the transport provider either before collection or after the delivery of your goods (depending on what you agreed with the transport provider).
It is a payment of a few euros through which you show your interest in making the shipment. In this way the carrier is encouraged to reserve space for your goods on his truck.
The deposit is paid on Spedingo safely and securely thanks to the payment platforms Stripe, Satispay and PayPal. This way you will be sure that your credit card details will not be revealed in any way to the carrier or our staff..
Your deposit will be refunded in full and, if you wish, Spedingo will help you to identify an alternative delivery service.
No. If you wish to cancel the delivery you just have to notify the transport provider and you will be not required to pay any remaining balance.
The deposit payable at time of booking is exempt from VAT as per the Italian Presidential Decree 633/1972. The remaining balance may be subject to VAT according to the place of departure and destination, the transporter residence and the residence of the buyer.
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